Restaurant Inspection

  • Posted: June 20th, 2011 - 10:16am by Doug Powell

    A closer look at the New South Wales Food Authority name and shame register (that’s in Australia) reveals restaurants serving Chinese cuisine are by far the most frequent food safety offenders.

    Inspectors have handed out 198 penalty notices, for everything from filthy kitchens to cockroach infestations, to Chinese restaurants since November 2009 - twice as many as for any other nationality. Indian restaurants received 99 fines, Thai 87, Italian/pizzerias 83, Japanese 66 and Vietnamese, 24. Modern Australian, Korean, Lebanese, American, Turkish and Pakistani restaurants rounded out the state's 12 most culpable cuisines.

    Some restaurants are listed more than once on the register, either for repeat offences or because an inspection found multiple breaches. Food safety coach and industry consultant Rachelle Williams said yesterday Chinese and other exotic cuisine restaurants were sometimes less equipped to comply with food safety laws.

    Poor personal hygiene of staff and cleanliness of food preparation areas were among the biggest problems.


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  • Posted: May 26th, 2011 - 4:45pm by Doug Powell

    Uncle Sushi and Grill in Cranston has shut down after health inspectors found mouse droppings and evidence that a baby's diapers were being changed in the kitchen, among other violations.

    Felice Freyer of Projo reports the inspection took place on Monday when health officials learned that eight people who ate at the restaurant on May 19 became ill with vomiting, diarrhea, nausea and abdominal cramps.

    Based on the symptoms, the illnesses were probably caused by norovirus, said Health Department spokeswoman Annemarie Beardsworth. All employees were asked for stool samples, and so far three have tested positive for norovirus, she said.

    Although the owner, Thong Den Vongvixay, closed the restaurant voluntarily, the Health Department issued a compliance order to make sure that he does not reopen until all violations are corrected, Beardsworth said.

    Among the key violations that inspectors found:


    • mouse droppings were found in flour, jimmies and noodles and on the doilies on which sushi is served.;
    • vinegar was being stored in container previously used for laundry detergent.;
    • rice was kept at room temperature in a turned-off cooker;
    • the restaurant does not employ a full-time manager certified in food safety
    • scooters, toys, powder and wipes were found in the kitchen area, suggesting that a child was allowed in the kitchen area and diapers were changed there.

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  • Posted: May 20th, 2011 - 10:26pm by Doug Powell

    Spiegel Online reports that Germany is about to implement a restaurant inspection disclosure system, based on the traffic-light – red-yellow-green pioneered by Toronto – but the crack journalists forgot to mention Toronto.

    Consumers worried about filthy kitchens full of rotting food will soon know just how clean German restaurants are thanks to a new hygiene rating system set to begin in 2012. A "traffic light" scheme will show which eateries are spick-and-span -- and which have nasties lurking under the cupboards.

    On Thursday, consumer ministers from Germany's federal states, with the exception of the southern state of Bavaria, agreed to institute a color-coded hygiene rating system that will be clearly posted at the entry of every restaurant in the country.

    The "traffic light" scheme will indicate how closely each restaurant adheres to health standards. Green rankings will go to eateries with the highest marks for cleanliness. Yellow will indicate some concerns, and red will point to grave violations. The exact graphic incarnation of the ratings remains undecided, though.

    The decision came after more than a year of internal wrangling over whether the scheme should mirror Denmark's food safety "Smiley system," which has been in place since 2001.

    "Exemplary establishments can use their rating to advertize, while those that aren't as good have incentive to improve, and the black sheep have nowhere to hide," the national association of consumer initiatives said.

    The German Federation for Food Law and Food Science (BLL) said the program could only work if states were willing to conduct more frequent tests and spend more money.

    Meanwhile heavy criticism came from the national hotel and gastronomy association DEHOGA, which said current regulations are sufficient. "This system is built to endanger people's existence," they said in a statement.
     

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  • Posted: May 19th, 2011 - 10:31pm by Doug Powell

    larry_the_cable_guy_health_inspector(3).story_.jpg

    “We are kind of rock stars in the public health world.”

    Sylvanus Thompson, Toronto Public Health quality assurance manager, as quoted in the Toronto Star.

    Sylvanus (below, left, exactly as shown, in 2005), you’re not a rock star.

    No one in public health is a rock star. You can be a rock star in your own mind, you can be like Chapman and admit it now and then, you can be like Roy Costa and actually play in a rock band, but proclaiming you’re like a rock star in a major newspaper isn’t cool.

    Next, you’ll be declaring, “I am a golden god.”

    Sylvanus hung out in my lab a bit back in the Guelph days, and I supervised the final written report for his MS, and helped out as Toronto developed its red-yellow-green restaurant inspection disclosure system.

    And congrats on that, because on the 10th anniversary of its groundbreaking restaurant inspection disclosure program, Toronto Public Health has become the first non-U.S. health department to win a prestigious award for “unsurpassed achievement in providing outstanding food protection.”

    The city’s health department will receive the 56-year-old Samuel J. Crumbine Consumer Protection Award for DineSafe, an internationally recognized program that posts inspection results for Toronto eateries online and in their front windows.

    The health department’s 63-page application includes references to the 2000 Toronto Star investigation, Dirty Dining, that sparked the creation of the program.

    (Disclosure: it also includes a letter from me).

    “We showed the turnaround from Dirty Dining to DineSafe,” said Thompson.

    The system has been adopted by health departments in the U.S., U.K. and other areas of Canada. Health officials routinely travel to Toronto from Australia, Japan and China to study the model for their own cities.

    Toronto Public Health officials will receive the award in Columbus, Ohio, on June 18.

    But that doesn’t make you a rock star.
     

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  • Posted: April 23rd, 2011 - 6:17am by Doug Powell

    I don’t like to be paranoid about germs when I go out to eat. I like to relax and I hope that the restaurant has enough pride to provide training and demand safe practices form their employees. I prefer to assume that public policy measures are keeping me safe to a point and my healthy immune system can be counted on in case of a slip up.

    When dining upscale, paying a higher price for smaller, more chic portions, many may assume that good food handling practice comes along with meticulous placement of micro-greens. This could be the case, but the same pitfalls exist for any high volume kitchen, with workers who are susceptible to the same illnesses and temptations to cut corners in order to get through the night.

    When I read through the New York Times’ Dining and Wine section, restaurants are frequently featured for their chef’s artistic take on comfort food or rising celebrity status. The slideshow photos showcase the restaurant’s unique décor, avant-garde fare, and often a basic health code violation. A pair of hospital-esque latex gloves probably subtracts from the photographers’ artistic visions of plated fancy foods. Maybe chefs just take off the gloves for the photo shoot or move the tongs.

    While New York health code does not require gloves to be worn during food prep, it does prohibit bare hand contact with ready to eat foods. Proper glove use is one way to comply. Of course, there are many restaurant employees who will misuse the latex gloves, so thorough handwashing is essential.
     

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  • Posted: April 17th, 2011 - 6:27am by Doug Powell

    A woman who discovered a caterpillar in her salad had the same meal returned, minus the bug.

    More than half of a group of birthday diners were struck down with symptoms of norovirus, after eating a buffet meal on August 14 last year. The restaurant involved was required to close for cleaning.

    A man ate half his steak-and-mushroom pie before finding it was filled with mould. He returned the pie and was given a refund. A warning letter was sent to the owner.

    Those are some of the findings from a review of food poisoning incidents by the New Zealand Herald based on papers released by the Ministry of Agriculture and Forestry papers under the Official Information Act.

    The papers also reveal some scary behind-the-scenes behavior at restaurants.

    Investigations in the wake of complaints show basic hygiene and food-safety practices were not carried out at some outlets:

    At one, staff did not wash their hands before preparing seafood.

    A food handler worked with an open wound on his arm.

    At a kebab shop, investigators found cooked meat was shaved directly on to the drip tray and the same utensils were used for different meats.

    MAF spokesman Geoff Allen said he did not see trends developing but he said careful preparation was needed at home and people should choose restaurants carefully.

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  • Posted: April 16th, 2011 - 1:11pm by Doug Powell

    Keep using those fancy cell phones and social media to hold people accountable.

    According to The Tico Times, Nelly Campos joined three of her friends for a meal at Café Mundo on March 22. After having some appetizers at a cocktail reception, she ordered a light meal of bruschetta topped with tomato, cheese and basil. She finished her meal with a portion of sugary pecan pie.

    The following night Campos and her friends all experienced symptoms of food poisoning: vomiting, diarrhea, body aches and dehydration. One of the women, Francella Conejo, ended up in the hospital.

    Two weeks later, the Health Ministry shuttered Café Mundo, citing unsanitary conditions. A health report released by the ministry remarked on various health code violations found on the morning of April 5.

    Inspectors observed surfaces that were neither washed nor disinfected, cleaning solutions were placed near the liquors, uncooked meat settled next to vegetables in the kitchen. The restaurant was undergoing remodeling but no separation existed between the construction area and the kitchen. Dust coated the walls, floors and tables in the kitchen.

    “The food was tasty,” Conejo said. “There’s no way we could’ve imagined the level of problems that existed [in the kitchen].”

    The reports of food poisoning at Café Mundo seemed to occur over a three-week period beginning in mid-March. But the decision to close the popular San José restaurant in Barrio Otoya didn’t occur until early April. Instead Campos and others, with the help of social network Facebook, gathered the names of food poisoning victims at Café Mundo and encouraged them to create an uproar.

    In the end, the Health Ministry received 25 to 35 “denuncias,” or complaints.

    Each complaint represented one member of a family or a dinner with friends or business gathering that had been affected by the restaurant’s food.

    On March 31, Cristy Valdés had a friend post her criticism about Café Mundo on the Facebook page of Health Minister María Avila. Valdés began her message by saying, “I don’t know whether to laugh or cry or whether to denounce Café Mundo or the Health Ministry.” She went on to explain that after the incident occurred, Valdés spent three days calling the Health Ministry trying to file a complaint. Once she explained what happened, Valdés said she was told that four denuncias weren’t enough to lead to an inspection. On Facebook though, the complaints found an audience.

    Valdés learned from one commenter that another woman named Nelly Campos was putting together a list of those afflicted by a meal at Café Mundo. They worked together to find people who alleged food poisoning from an unsanitary meal. Valdés also continued to call Café Mundo, only to have the people working the phone deny that customers had called about any grievances with the food.

    As Valdés built up her list, a member of the Health Ministry started noticing the outcry on Facebook over Café Mundo.

    On April 6, 2011 health inspectors dropped by Café Mundo, saw numerous violations and shut down the prominent tourist dining spot.

    The networking done by Valdés, Campos and others had compelled the government to take action.

    Reached by phone Thursday, Café Mundo’s owner Diego Meléndez said the restaurant plans to reopen during the first week of May. He contradicted some of the claims made in the Health Ministry's report, saying there was a plastic barrier separating the parts of the kitchen under construction. Although concerned, Meléndez said he decided to keep the restaurant open since only 0.04 percent of his customers were reporting an illness. And when Café Mundo finally did close, Meléndez said it was his decision after he invited a health administrator to investigate the problems.

    The owner also cast doubt that his clients were actually sickened by food poisoning, adding that doctors told him there's been a stomach flu epidemic in the country.

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  • Posted: April 7th, 2011 - 4:39pm by Doug Powell

    Fatty ‘Cue, an apparently popular Asian barbecue restaurant in Brooklyn, has been shut down by the city health department after it rang up 115 violation points in an inspection on Monday. (You need less than 14 points to get an A, less than 28 to get a B.)

    According to The New York Times, some of the violations were due to improper sous vide and home canning procedures. But the restaurant was also cited for having evidence of rats and mice. The report also cited “hand washing facility not provided in or near food preparation area and toilet room. Hot and cold running water at adequate pressure to enable cleanliness of employees not provided at facility. Soap and an acceptable hand-drying device not provided.”

    Also, food was “not protected from potential source of contamination during storage, preparation, transportation, display or service” during the inspection.

    Note: Fatty 'Cue reopened after passing inspection Thursday afternoon.

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  • Posted: April 7th, 2011 - 6:45am by Doug Powell

    Yale university may have Renaissance man and actor James Franco enrolled in their PhD program, but Yalies eat like other mortals – and the food safety at Yale sorta sucks.

    The Yale Daily News reports the Commons Dining Hall failed a routine inspection by the New Haven Health Departmen (right, exactly as shown, photo by Zoe Gorman, Yale Daily News). So did seven other local restaurants.

    Commons scored 75 out of 100, with health inspectors citing chipping paint on equipment, the storage of employee food with that to be served to students, and soiled wiping cloths and cutting boards in their report.

    Establishments are inspected between one and four times each year, and are graded on a scale of zero to 100 based on general cleanliness and other health-related issues. Those that score 80 or lower are given two weeks to improve their health and safety conditions before a second inspection visit.

    In a bit of actual reporting – so rare these days – a journalist went out and chatted with nine Commons staff and not a one was aware of the potential health risks mentioned in the report. They deferred to Director of Residential Dining Regenia Phillips, who could not be reached for comment Tuesday evening.

    This is evidence of a lousy food safety culture.

    In a follow-up article, New Haven Health Department Senior Sanitarian Shellie Longo said there were no serious health risks associated with eating at Commons and most of the violations cited in the inspection have little to no effect on the food itself.

    Soiled wiping clothes and cutting boards are ideal vectors for cross-contamination.

    Commons General Manager Maureen O’Donnell said most of the concerns will be addressed by next week, when inspectors return. But some issues, like the installation of new hand-washing sinks, will be dealt with over the summer.

    “Obviously, I am concerned [about the inspection report],” O’Donnell said. “These are violations we need to address and we will.”

    Neither Rafi Taherian, the executive director of Yale Dining, nor Regenia Phillips, the director of residential dining, responded to requests for comment Wednesday.

    Out of 19 students interviewed, 12 said they were surprised by the findings of Longo’s inspection report. Though all said that they would not actively avoid eating in Commons unless more serious health threats come to light, many added that they were displeased by the news.

    “It’s disappointing to realize that a University-run eatery like Commons is so bad in terms of cleanliness,” said Julie Blindauer.
     

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  • Posted: April 5th, 2011 - 3:29pm by Doug Powell

    Rotting vegetables were found when environmental health officers visited a town centre take-away in Havelock Square, Swindon, U.K.

    Owner Ranjit Matharu pleaded guilty to six charges of breaching health and safety regulations.

    The offences included: failing to protect food from contamination; failing to keep premises clean, maintained and in good order; and failing to ensure fittings in contact with food were clean and in good working order to avoid risk of contamination.

    A series of checks by environmental health officers between 2008 and 2010 discovered decomposing tomatoes and courgettes.

    They also found that a number of staff had not been trained in health and safety matters.

    Fining Matharu £2,250 and ordering he pay £500 costs, chairman of the bench Geoffrey Earl said: “These are always difficult cases to deal with to reflect the seriousness of an offence, especially as these offences range greatly. We have six matters, three relate directly to actual food offences which affect the quality and the other three relate to errors in the systems in place.”

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